Live companion not working


#1

Coming directly to the point, live testing is working on one PC and not working on other. what should i do?
Details:- previously live testing was working fine on my PC but from past two weeks companion just scans the code and that is it. This happens on new projects too. I am using Samsung Note 3 on android 5.0 . I tested live testing on my laptop and companion is working fine on that.
p.s- no changes in any settings were made in this period


#2

Are all these three devices on same network? If it works on one pc but not others, seems like something like firewall might be installed on it.


#3

Pc is connected via wire and mob via same router wifi.
Which setting should i look for in my PC??
I haven’t changed any settings yet.


#4

My mobile and laptop are on the same wifi network. I tried all day, tried all the suggestions on the forums including USB but it just didn’t work. Is there any solution for this problem?


#5

Turn off any anti-virus like Kaspersky


#6

I don’t use or rely on anti-virus to keep the computer clean. The software has a bug and doesn’t work at all.


#7

thousands of people use the companion.

So before we try to blame the software, we need to understand your situation.

Clear the cookies and history, and try again. A popup blocker or something could be interferring.

If that does not work, manually type the URL in an incognito-private session

Let me know the results please